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You can send your requests in all matters including size
In these doormat that we manufacture and sell, we are limited by your imagination, we can weave anything you want on the doormat.
If you want to have your photo, a picture, a word you like, or anything else on the doormat, please contact us.
As a standard, we do transparent packaging so that the carpet will not be damaged, if you want us to gift wrap, please let us know when placing your order
SHIPPING AND DELIVERY
When you order, we ship the 1st Day carpet with DHL EXPRESS, if you are in any country in Europe, the carpet will be delivered to you within 2 days.
If you are in America or Canada, you will receive it in 3 or 4 days.
Deliveries are made to all other countries of the world between 2-5 days on average, delays due to the address and country conditions can be experienced from time to time, but this has not exceeded 2% among our total orders until today.
Don't worry, you will receive it smoothly,
RETURN AND EXCHANGE RULE
Please do not forget that we produce doormats to order, these doormats specially produced for you are shipped after quality control, but if there is a problem such as a production defect, we take the necessary action for your satisfaction.
Apart from these reasons, we cannot accept returns and exchanges, your satisfaction is our first priority, we are extremely sensitive to fulfill all our duties in this regard, however, we cannot respond positively to return requests that are not arbitrary and based on valid reasons, as international shipping costs and other costs are high, please be understanding about this.
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